I follow libraries on Twitter, because I like to see the various ways that they are tweeting. I often see them using Twitter to advertise their offerings, which is a good thing. However, I am often struck by the use of the word “free” to describe services (events, databases, materials, technology).
We seem to hide the cost of what takes to be a library and yet we expect our community to understand our funding needs.
How can we be more transparent regarding the costs of operating the library? What does your library do in regards to funding transparency?