For this column, I would like to turn the tables a bit and ask you about your thoughts on phone etiquette. Is there something that irritates you when it comes to talking on the phone, voicemail, and all related voice communication activities? Do you have a unspoken system with friends, family or colleagues for talking on the phone? This idea came to me during a conversation with a friend. We both agreed that in our [Read more...]
Oh my! Yesterday was quite the day in my little corner of the Twittersphere. I sense that there is confusion on the issue of what to do should you receive a message that you have a new follower. Twitter is a relatively recent communication medium, but that does not mean that it is wild and woolly frontier lacking in social graces and etiquette. First and foremost, you should do what you want. If you don’t [Read more...]
This question was asked by @librarianbyday of her followers on Twitter last week. I responded as best I could given the 140 character limit, but I believe it merits a longer post. You don’t need to feel obligated to thank people for retweeting you. However, just because you shouldn’t feel obligated doesn’t mean it’s not a worthwhile exercise. It’s a nice thing to do and can help you increase engagement and awareness of your brand, [Read more...]
What are your social media pet peeves? – Sarah K. I should have expected that someday my own questions would turn on me. My pet peeves? I’ll start with five, in no particular order: People who redo shortened URL’s when retweeting: It’s nice that you took the time to retweet someone, but don’t steal their stats. Membership organizations that don’t follow back: Every person following your organization on Twitter is potentially a member, either currently [Read more...]
